:root{--primary: #3BBABB;--primary-dark: #2a9192;--primary-light: #e6f7f7;--bg: #F2F4F6;--surface: #FFFFFF;--text: #212121;--text-secondary: #757575;--divider: #E0E0E0;--navbar-bg: #3BBABB;--shadow-card: 0 4px 20px rgba(0,0,0,.08), 0 1px 6px rgba(0,0,0,.04);--shadow-4: 0 2px 6px rgba(0,0,0,.18), 0 2px 4px rgba(0,0,0,.12);--shadow-8: 0 4px 12px rgba(0,0,0,.2), 0 2px 4px rgba(0,0,0,.14);--radius: 16px;--navbar-h: 72px;--footer-h: 64px}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{-webkit-text-size-adjust:100%}body{font-family:Plus Jakarta Sans,Roboto,sans-serif;background:var(--bg);color:var(--text);min-height:100dvh}a{color:var(--primary);text-decoration:none}a:hover{text-decoration:underline}img{max-width:100%;display:block}.navbar{position:fixed;top:0;left:0;right:0;z-index:100;height:var(--navbar-h);background:var(--navbar-bg);display:flex;align-items:center;padding:0 14px;gap:10px;box-shadow:0 2px 8px #3bbabb59}.navbar__icon-wrap{width:40px;height:40px;flex-shrink:0;background:#00000040;border-radius:12px;display:flex;align-items:center;justify-content:center}.navbar__page-icon{width:22px;height:22px;object-fit:contain;filter:brightness(0) invert(1)}.navbar__back{background:#00000040;border:none;cursor:pointer;width:40px;height:40px;border-radius:12px;flex-shrink:0;display:flex;align-items:center;justify-content:center}.navbar__back:hover{background:#00000059}.navbar__logo{height:30px;object-fit:contain;flex-shrink:0}.navbar__titles{flex:1;min-width:0}.navbar__subtitle{font-size:10px;font-weight:600;color:#ffffffd9;text-transform:uppercase;letter-spacing:1.8px;line-height:1}.navbar__title{font-size:17px;font-weight:700;color:#fff;text-transform:uppercase;letter-spacing:.5px;line-height:1.2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.navbar__logout{background:#0003;border:none;cursor:pointer;width:36px;height:36px;border-radius:10px;display:flex;align-items:center;justify-content:center;color:#ffffffe6;flex-shrink:0;transition:background .15s}.navbar__logout:hover{background:#00000059}.page{padding-top:calc(var(--navbar-h) + 16px);padding-bottom:calc(var(--footer-h) + 16px);padding-left:12px;padding-right:12px;max-width:768px;margin:0 auto}.page--nopad{padding-left:0;padding-right:0}.card{background:var(--surface);border-radius:var(--radius);box-shadow:var(--shadow-card);overflow:hidden}.card__header{background:var(--primary);color:#fff;padding:14px 16px;font-size:11px;font-weight:700;letter-spacing:1.2px;text-transform:uppercase}.card__body{padding:16px}.form-group{margin-bottom:16px}.form-group label{display:block;font-size:13px;font-weight:600;color:#424242;margin-bottom:4px}.form-group label.required:after{content:" *";color:#e53935}input.form-control,select.form-control,textarea.form-control{width:100%;min-height:44px;padding:8px 12px;border:1px solid #BDBDBD;border-radius:8px;font-size:15px;font-family:inherit;color:var(--text);background:#fff;transition:border-color .15s,box-shadow .15s;-webkit-appearance:none;-moz-appearance:none;appearance:none}input.form-control:focus,select.form-control:focus,textarea.form-control:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 2px #3bbabb33}textarea.form-control{resize:vertical;min-height:80px}select.form-control{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath fill='%23757575' d='M1.41 0L6 4.58 10.59 0 12 1.41l-6 6-6-6z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 12px center;padding-right:36px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;height:44px;padding:0 24px;border:none;border-radius:24px;font-size:14px;font-weight:600;letter-spacing:.3px;font-family:inherit;cursor:pointer;transition:opacity .15s,transform .1s}.btn:active{transform:scale(.97)}.btn--primary{background:var(--primary);color:#fff}.btn--primary:hover{background:var(--primary-dark)}.btn--secondary{background:#e0e0e0;color:var(--text)}.btn--secondary:hover{background:#bdbdbd}.btn--full{width:100%}.btn--sm{height:28px;padding:0 14px;font-size:11px;font-weight:700;letter-spacing:1.2px;text-transform:uppercase;border-radius:20px}.fab{position:fixed;bottom:calc(var(--footer-h) + 16px);right:16px;min-width:100px;height:44px;border-radius:22px;background:var(--primary);color:#fff;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:6px;padding:0 18px;box-shadow:var(--shadow-8);z-index:90;transition:transform .1s;font-family:inherit;font-size:13px;font-weight:700;letter-spacing:.5px}.fab:active{transform:scale(.95)}.fab svg{width:20px;height:20px;flex-shrink:0}.cases-table{width:100%;border-collapse:collapse}.cases-table th{background:var(--primary);color:#fff;padding:10px 12px;text-align:left;font-size:11px;font-weight:700;letter-spacing:1.2px;text-transform:uppercase}.cases-table td{padding:10px 12px;border-bottom:1px solid var(--divider);font-size:13px;vertical-align:middle}.cases-table tr:last-child td{border-bottom:none}.cases-table tr:hover td{background:var(--primary-light)}.status-badge{display:inline-block;padding:2px 8px;border-radius:12px;font-size:11px;font-weight:600;background:var(--primary-light);color:var(--primary-dark)}.chat-list{display:flex;flex-direction:column;gap:8px;padding:16px}.chat-bubble{display:flex;align-items:flex-end;gap:8px;max-width:85%}.chat-bubble--user{align-self:flex-end;flex-direction:row-reverse}.chat-bubble--support{align-self:flex-start}.chat-bubble__body{padding:10px 14px;border-radius:18px;font-size:14px;line-height:1.4}.chat-bubble--user .chat-bubble__body{background:var(--primary);color:#fff;border-radius:18px 4px 18px 18px}.chat-bubble--support .chat-bubble__body{background:var(--surface);border:1px solid var(--divider);border-radius:4px 18px 18px;box-shadow:var(--shadow-card)}.chat-bubble__date{font-size:10px;color:var(--text-secondary);margin-bottom:2px;white-space:nowrap}.chat-input-bar{position:fixed;bottom:0;left:0;right:0;background:var(--surface);border-top:1px solid var(--divider);padding:10px 16px;display:flex;gap:10px;align-items:center;z-index:90}.chat-input-bar input{flex:1;min-height:40px;padding:8px 16px;border:1px solid var(--divider);border-radius:24px;font-size:14px;font-family:inherit}.chat-input-bar input:focus{outline:none;border-color:var(--primary)}.chat-send-btn{width:40px;height:40px;border-radius:50%;background:var(--primary);color:#fff;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0}.attachments-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(100px,1fr));gap:10px}.attachment-item{aspect-ratio:1;border-radius:var(--radius);overflow:hidden;cursor:pointer;position:relative;background:var(--primary-light);display:flex;align-items:center;justify-content:center;box-shadow:var(--shadow-card)}.attachment-item img{width:100%;height:100%;object-fit:cover}.attachment-item__icon{font-size:32px;color:var(--primary)}.attachment-item__label{position:absolute;bottom:0;left:0;right:0;background:#00000080;color:#fff;font-size:10px;padding:3px 4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.upload-box{background:var(--surface);border-radius:var(--radius);box-shadow:var(--shadow-card);padding:24px;margin:16px;display:flex;flex-direction:column;gap:16px}.preview-img{max-height:300px;border-radius:var(--radius);object-fit:contain;margin:auto}.progress-bar-wrap{height:8px;background:var(--divider);border-radius:4px;overflow:hidden}.progress-bar{height:100%;background:var(--primary);border-radius:4px;transition:width .2s}.detail-table{width:100%;border-collapse:collapse}.detail-table td{padding:10px 12px;border-bottom:1px solid var(--divider);font-size:13px}.detail-table td:first-child{font-weight:600;color:var(--text-secondary);width:40%}.login-bg{min-height:100dvh;background:url(/assets/images/fondo.png) center center / cover no-repeat;display:flex;align-items:center;justify-content:center;padding:24px;position:relative}.login-bg:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:#00000061}.login-card{position:relative;z-index:1;background:#ffffff1f;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);border:1px solid rgba(255,255,255,.18);border-radius:16px;padding:32px 24px;width:100%;max-width:420px;display:flex;flex-direction:column;gap:20px}.login-card__logo{height:60px;margin:0 auto 8px}.login-card__title{color:#fff;font-size:22px;font-weight:700;text-align:center}.login-card__subtitle{color:#ffffffbf;font-size:14px;text-align:center}.login-card input.form-control{background:#ffffffe6;border:none;height:48px;font-size:16px;border-radius:8px}.login-card .btn--primary{height:48px;font-size:15px}.social-divider{display:flex;align-items:center;gap:12px;color:#fff9;font-size:12px;font-weight:500}.social-divider:before,.social-divider:after{content:"";flex:1;height:1px;background:#ffffff40}.social-buttons{display:flex;flex-direction:column;gap:10px}.btn--linkedin{background:#0077b5;color:#fff;height:48px}.btn--google{background:#fff;color:var(--text);height:48px;border:1px solid var(--divider)}.btn--apple{background:#000;color:#fff;height:48px}.login-card__terms{font-size:11px;color:#ffffff80;text-align:center}.login-card__terms a{color:#ffffffbf}.otp-input{text-align:center;font-size:28px;letter-spacing:10px;font-weight:600;height:64px}.spinner{width:40px;height:40px;border:3px solid var(--divider);border-top-color:var(--primary);border-radius:50%;animation:spin .7s linear infinite;margin:auto}@keyframes spin{to{transform:rotate(360deg)}}.centered{display:flex;align-items:center;justify-content:center;min-height:200px}.empty-state{text-align:center;color:var(--text-secondary);padding:40px 16px;font-size:14px}.notif-dot{width:10px;height:10px;border-radius:50%;background:var(--primary);display:inline-block;animation:pulse 1.5s ease-in-out infinite}@keyframes pulse{0%,to{opacity:1}50%{opacity:.4}}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:200;background:#00000080;display:flex;align-items:center;justify-content:center;padding:16px}.modal-sheet{background:var(--surface);border-radius:12px;width:100%;max-width:600px;max-height:90dvh;overflow-y:auto}.modal-sheet__header{background:var(--primary);color:#fff;padding:14px 16px;display:flex;align-items:center;justify-content:space-between;position:sticky;top:0;z-index:1;border-radius:12px 12px 0 0}.modal-sheet__header span{font-size:15px;font-weight:700;text-transform:uppercase;letter-spacing:1px}.modal-sheet__close{background:none;border:none;color:#ffffffd9;cursor:pointer;font-size:20px;line-height:1;padding:4px}.modal-sheet__body{padding:20px}.scroll-table{overflow-x:auto;border-radius:0 0 var(--radius) var(--radius)}